French version / Version Française

 

To welcome you, Le Cygne Hotel ** has 29 comfortable rooms with private and closed parking (cars and bikes), lift, wifi, balanced breakfast. Stopovers on weekdays.

Hotel Le Cygne ** requested voluntarily audit in November 2010 and received his renewal filing 2 stars (02/2011) under the new standards defined in the order of 23 December 2009

The reform of the hotel classification - The principles - Key changes

To modernize and fulfill the growing range of French hotels, whose previous regulations regarding the awarding stars dating 1986, the authorities adopted a new regulation in 2009.

The tourist accommodation have until July 23, 2012 to implement compliance, the Hotel Le Cygne ** having widely anticipated change in who in 2009 began an extensive renovation project that allowed him to obtain two-star certification under the new standards by 2010.

The new classification is based on the principle of voluntary and assigned by the Prefect for a period now limited to 5 years.

The audit for the 1-3 star establishments is conducted openly, that is to say that the cost of the audit is fully borne by the landlord, the management of the device being carried by ASSET or France's National Agency Tourist development with a release of classified establishments and promotion of grading to the professionals and the public, accreditation firms control is given by COFRAC.

This reform of the classification of tourist accommodation for hotels like the Hotel ** Le Cygne, but also camping sites, residential parks, homes for tourism, holiday villages, furnished accommodation, villages residential tourism, and relates to both the procedure for the stars and graded.

The new customer-focused standards, should contribute to improving the quality equipment but also services for all types of accommodation concerned with a more demanding, complete and scalable.

They aim to strengthen competitiveness of tourist accommodation, and build now new requirements for quality service, monitored every 5 years by a control cabinet accredited by COFRAC.

The check is made on the basis of classification standards published by order of the guide control of criteria whose use by assessor bodies accredited or deemed accredited is mandated by regulation, to ensure a consistent assessment across the territory.

In all classes, the new classification standards guarantee a home treated in a clean and maintained, by providing equipment suitable for families. Hotels such as Le Cygne Hotel ** must provide complete and accurate information on benefits establishment, and rooms with a level of comfort and equipment minimum expected.In all classes, the new classification standards guarantee a home treated in a clean and maintained, by providing equipment suitable for families. Hotels such as Le Cygne Hotel ** must provide complete and accurate information on benefits establishment, and rooms with a level of comfort and equipment minimum expected.

Treatment and monitoring of complaints received in the facility are guaranteed, and Staff are aware of welcoming customers with disabilities and sustainable development.